{"id":7335,"date":"2018-01-22T14:12:54","date_gmt":"2018-01-22T05:12:54","guid":{"rendered":"https:\/\/expat.metroresidences.com\/jp\/?p=7335"},"modified":"2021-11-12T11:14:12","modified_gmt":"2021-11-12T02:14:12","slug":"what-number-should-i-call-in-an-emergency-in-tokyo","status":"publish","type":"post","link":"https:\/\/expat.metroresidences.com\/jp\/en\/everyday-living\/emergency-and-disaster\/what-number-should-i-call-in-an-emergency-in-tokyo\/","title":{"rendered":"What number should I call in an emergency in Tokyo?"},"content":{"rendered":"

Despite Japan\u2019s fairly safe reputation for living and traveling compared to other countries, we can never know when something unexpected might happen to us. Dealing with emergencies in another country can be daunting, overwhelming and even a bit scary, especially if we are not familiar with the language.
\nAs we have learned from recent earthquakes, and known for its seasonal typhoons, we know that there is a case to be made to be more aware and prepared in the event of an emergency.
\nWe have put together a few numbers that may be helpful to have on hand even if you do not necessarily have an emergency, they still offer some help to you.<\/p>\n

Emergency Numbers<\/h1>\n

These are quick emergency numbers you may need. <\/span><\/p>\n\n\n\n\n\n\n\n
Contact<\/b><\/td>\nNumber<\/b><\/td>\nService Hours<\/b><\/td>\n<\/tr>\n
Police<\/span><\/td>\n110<\/span><\/td>\n24 hours<\/span><\/td>\n<\/tr>\n
Fire & Ambulance<\/span><\/td>\n119<\/span><\/td>\n24 hours<\/span><\/td>\n<\/tr>\n
Coast Guard<\/span><\/td>\n118<\/span><\/td>\n24 hours<\/span><\/td>\n<\/tr>\n
Phone Directory in English<\/span><\/td>\n104<\/span><\/td>\nDaily 9:00 – 20:00<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

Utility Companies<\/h1>\n

In case you need to contact utility companies for emergency purposes.<\/span><\/p>\n\n\n\n\n\n\n
Contact<\/b><\/td>\nNumber<\/b><\/td>\nService Hours<\/b><\/td>\n<\/tr>\n
Tokyo Electric Power Co<\/span><\/a>., Inc (TEPCO)<\/span><\/td>\n0120-995-002 (toll free)<\/span><\/td>\nMonday-Saturday 9:00am-5:00pm<\/span><\/p>\n

(except Holidays)<\/span><\/td>\n<\/tr>\n

Tokyo Gas<\/span><\/a><\/p>\n

The <\/span>Gas Leak Emergency Phone<\/span><\/i> is only for emergency calls, including reports of gas leak.<\/span><\/td>\n

0570-002211\uff08Navi Dial; not toll free.\uff09<\/span><\/p>\n

From an IP phone: 03-6735-8899<\/span><\/td>\n

24 hours<\/span><\/td>\n<\/tr>\n
Bureau of Waterworks <\/span><\/a><\/p>\n

(Tokyo Metropolitan Government)<\/span><\/p>\n

For water charges, repairing leaks and other general inquiries<\/span><\/td>\n

03-5326-1101<\/span><\/td>\n24 hours for emergencies such as leaks<\/span><\/p>\n

8:30 a.m. to 8:00 p.m. everyday (except Sunday and national holidays)<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

Criminal Activity & Law<\/h1>\n

For non-threatening emergency contact details, you can contact the numbers below to report criminal activity or make inquiries related to law enforcement.<\/span><\/p>\n\n\n\n\n\n
Contact<\/b><\/td>\nNumber<\/b><\/td>\nService Hours<\/b><\/td>\n<\/tr>\n
Tokyo Metropolitan Police<\/span><\/a><\/p>\n

General Advisory Center<\/span><\/a><\/td>\n

03-3501-0110<\/span><\/p>\n

03-3581-4321 <\/span><\/p>\n

(Chiyoda ward office)<\/span><\/td>\n

<\/td>\n<\/tr>\n
Firearms Hotline<\/span><\/a><\/td>\n03-3593-7970<\/span><\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

<\/h1>\n

 <\/p>\n

Fire Prevention & Hospital<\/h1>\n

If you need information regarding fire prevention or looking for nearby hospitals, you can get in touch with the following numbers. These are not for immediate emergency purposes, per se, but they can help you if you are in short-term need of help.<\/span><\/p>\n\n\n\n\n\n
Contact<\/b><\/td>\nNumber<\/b><\/td>\nService Hours<\/b><\/td>\n<\/tr>\n
Tokyo Fire Department<\/span><\/a><\/td>\n03-3212-2323<\/span><\/p>\n

tfdinfo2@tfd.metro.tokyo.jp<\/span><\/a><\/td>\n

24 hours<\/span><\/td>\n<\/tr>\n
Health & Medical Information Center<\/span><\/p>\n

(Tokyo Metropolitan Government)<\/span><\/p>\n

\u00a0 English\/<\/span>Chinese\/<\/span>Korean\/<\/span>Thai\/<\/span>Spanish<\/span><\/td>\n

03-5285-8181<\/span><\/td>\n9:00 – 20:00<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

\u00a0Immigration<\/h1>\n

For information related to immigration or foreign residents issues, then the following may be of help.<\/span><\/p>\n\n\n\n\n\n
Contact<\/b><\/td>\nNumber<\/b><\/td>\nService Hours<\/b><\/td>\n<\/tr>\n
Foreign Residents\u2019 Advisory<\/span><\/a><\/p>\n

(Tokyo Metropolitan Government) <\/span><\/td>\n

English <\/span><\/p>\n

03-5320-7744<\/span><\/p>\n

Chinese<\/span><\/p>\n

03-5320-7766<\/span><\/p>\n

Korean<\/span><\/p>\n

03-5320-7700<\/span><\/td>\n

Monday to Friday<\/span><\/p>\n

9:30-12:00; 13:00-17:00<\/span><\/p>\n

Tuesday & Friday <\/span><\/p>\n

9:30-12:00; 13:00-17:00<\/span><\/p>\n

Wednesday <\/span><\/p>\n

9:30-12:00; 13:00-17:00<\/span><\/td>\n<\/tr>\n

Embassies<\/span><\/a><\/td>\nDepends on your country<\/span><\/p>\n

Check here<\/span><\/td>\n

Depends on the embassy<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

Mental Health<\/h1>\n

If you need mental health help, then these numbers may be useful to you.<\/span><\/p>\n\n\n\n\n
Contact<\/b><\/td>\nNumber<\/b><\/td>\nService Hours<\/b><\/td>\n<\/tr>\n
Tokyo English Life Line<\/span><\/a> (TELL)<\/span><\/p>\n

Community Counseling Service <\/span><\/a>(TCCS)<\/span><\/td>\n

03-5774-0992<\/span><\/p>\n

03-4550-1146<\/span><\/td>\n

Daily 9:00-11:00<\/span><\/p>\n

Monday to Friday <\/span><\/p>\n

9:00-17:00 to make appointments<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

Lost Items<\/h1>\n

In the event that you lose something, you can contact the following to check their Lost & Found sections for your lost item(s).<\/span><\/p>\n\n\n\n\n\n\n\n\n
Contact<\/b><\/td>\nNumber<\/b><\/td>\nService Hours<\/b><\/td>\n<\/tr>\n
JR-EAST customer center<\/span><\/a><\/td>\n050-2016-1603<\/span><\/td>\n10:00-18:00 <\/span><\/p>\n

Every day except New Year\u2019s holidays<\/span><\/td>\n<\/tr>\n

Tokyo Metro Lost & Found Center<\/span><\/a><\/td>\n03-5227-5741<\/span><\/td>\n09:00-20:00<\/span><\/p>\n

Every day<\/span><\/td>\n<\/tr>\n

Toei Transportation Customer Center<\/span><\/a><\/td>\n03-3816-5700<\/span><\/td>\n9:00\uff0d20:00<\/span><\/p>\n

Every day<\/span><\/td>\n<\/tr>\n

Narita Airport <\/span><\/a><\/td>\n0476-34-8000<\/span><\/td>\n24hours<\/span><\/p>\n

Every day<\/span><\/td>\n<\/tr>\n

Metropolitan Government<\/span><\/a><\/p>\n

Lost and Found Center<\/span><\/td>\n

03-3814-4151<\/span><\/td>\nAnytime<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

If you drop something on the street or cannot remember where you lost the time, then you can go to the nearest police box or call the Metropolitan Government number.<\/span><\/p>\n

While you take advantage of all that life in Japan has to offer, don\u2019t find yourself wondering who to call. Print these out, put them in your evacuation pack and even put them into your phone now so that you don\u2019t find yourself unprepared when you need them!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Despite Japan\u2019s fairly safe reputation for living and traveling compared to other countries, we can never know when something unexpected might happen to us. Dealing with emergencies in another country…<\/p>\n","protected":false},"author":11,"featured_media":7337,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[143,131],"tags":[],"class_list":["post-7335","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-emergency-and-disaster","category-everyday-living"],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/expat.metroresidences.com\/jp\/wp-json\/wp\/v2\/posts\/7335","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/expat.metroresidences.com\/jp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/expat.metroresidences.com\/jp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/expat.metroresidences.com\/jp\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/expat.metroresidences.com\/jp\/wp-json\/wp\/v2\/comments?post=7335"}],"version-history":[{"count":22,"href":"https:\/\/expat.metroresidences.com\/jp\/wp-json\/wp\/v2\/posts\/7335\/revisions"}],"predecessor-version":[{"id":12983,"href":"https:\/\/expat.metroresidences.com\/jp\/wp-json\/wp\/v2\/posts\/7335\/revisions\/12983"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/expat.metroresidences.com\/jp\/wp-json\/wp\/v2\/media\/7337"}],"wp:attachment":[{"href":"https:\/\/expat.metroresidences.com\/jp\/wp-json\/wp\/v2\/media?parent=7335"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/expat.metroresidences.com\/jp\/wp-json\/wp\/v2\/categories?post=7335"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/expat.metroresidences.com\/jp\/wp-json\/wp\/v2\/tags?post=7335"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}